Consider Caras Training when you need a complete curriculum with follow-up training and coaching tools. We excel at bringing your brand to life and your people to world-class levels.
Or, perhaps a brief series of learning workshops is the right fit. Even an hour of interactive training can build powerful skills when it has on-point content and exercises.
Don’t forget how dynamic story-based eLearning can be. We develop, design, program and deliver just what our clients need.
- The 3 C’s of Customer Service: Connect, Consult & Complete
- The Service-Sale
- Customer Retention: Sensible Saves
- Business Writing for Email, Live Chat & Documentation
- Help Desk Diplomacy, Tact & Authority
- Small Win Coaching
- Managing People & Metrics
- Professional Telephone Agent
- Professional Email Agent
- Professional Chat Agent
- Professional Coach & Manager
- Professional Quality Examiner